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Want To Delete Your JD Account?
Want to delete your JD account? You've come to the right place.
Please read the information below. If after you've read this information, you still want us to delete your account, including personal data we hold about you (except as we explain below), please request this per your preferred method.
We’re sorry to see you go, but if you’d like to remove your JD account, here’s what you need to do:
How to delete your account on the app
1. Open the JD App
2. Go to ‘More’ menu and tap ‘My Account’
3. Log in to your account and tap ‘My Details’
4. Tap the ‘Account Closure’ button
5. Make sure you’ve read all the information provided about closing your account
6. If you still wish to proceed, tick the confirmation box
7. Submit your request to delete your account
If you have any difficulties in closing your account in the app or have any other queries on closing your account, please contact privacy.support@jdplc.com